PRIVACY
POLICY.

1. Introduction

This Privacy Policy is published by BHELM LOGISTICS LLC, a limited liability company with its yard office at 223 N 1250 W Ste 101, Centerville, UT 84014, United States. The website at www.bhelmlo.shop is developed and maintained under the developer name BHELM LOG. This Policy explains what personal information we collect across our three freight districts — packing and shipping preparation, shared-ride and nonemergency medical transport arrangement, and terminal facility operations — and how we use, protect and share it.

By using this website or engaging with BHELM, you acknowledge the practices described here. Where a written service agreement contains more specific privacy terms, the agreement governs.

2. Information We Collect

2.1 Information you provide

• Contact details — name, email, phone, company, address — submitted through the manifest entry form, email, phone or service paperwork.
• Job information — cargo descriptions, origins and destinations, schedules, facility requirements, and details you provide about a packing, shared-ride or terminal job.
• Shared-ride program data — participant names, pickup points, schedules and coordinator contacts necessary to arrange carpools, vanpools and nonemergency medical trips.
• Billing data — payment instructions and invoicing details required to bill and settle services.

2.2 Information collected automatically

• Usage data — pages viewed, time on site, referring URLs, and general device information such as browser type and operating system.
• Technical logs — IP addresses and access timestamps maintained by our hosting provider for security, abuse prevention and diagnostics.

2.3 Information from third parties

For shared-ride and NEMT arrangements we may receive participant rosters and scheduling requirements from employers, healthcare coordinators or program sponsors — used solely to run the arrangement described in the agreement.

3. Medical-Adjacent Information

Our nonemergency medical transportation work is arrangement only. We do not provide medical care or social assistance services, and we do not seek medical records. Scheduling details for NEMT trips (names, pickup points, appointment times) are handled as sensitive logistics data: access is limited to the coordinators who need them, and disclosure is limited to the transport providers performing the trips.

4. How We Use Information

• To quote, book, schedule and document packing, shared-ride and terminal services;
• To coordinate participants, providers and facilities in arranged programs;
• To verify permits, licenses and regulated-facility requirements;
• To invoice, process payments and maintain service records;
• To communicate about jobs, schedules, manifests and yard-office notices;
• To maintain site security, prevent fraud and comply with legal obligations.

We do not sell personal information. We do not build advertising profiles from service data.

5. Sharing & Disclosure

• Program participants & providers — drivers, coordinators and facilities necessary to run an arranged service;
• Regulators & facility authorities — where permits, licensing or terminal operations require;
• Service providers — hosting, email and payment processors under contractual confidentiality;
• Legal & safety — courts, regulators or law enforcement where required by law or to protect safety;
• Business transfers — in a merger, acquisition or reorganization, subject to this Policy's protections.

6. Cookies & Similar Technologies

This website uses no advertising trackers. Hosting infrastructure may set strictly necessary technical cookies or log equivalent identifiers for security and load balancing. Most browsers allow you to refuse cookies; the site's core content will remain accessible.

7. Data Retention

Inquiry records are kept while a job is under review or engagement. Service, billing and regulated-facility records are retained for the period required by tax, insurance and regulatory obligations, then securely deleted or anonymized. Shared-ride rosters are refreshed or purged when a program ends.

8. Security

We apply administrative, technical and physical safeguards appropriate to a logistics yard office: access controls on service files, encrypted transmission on the hosted site, and limited distribution of participant rosters and billing data. No method of transmission or storage is fully secure; we investigate and, where required, report incidents.

9. Children's Privacy

Our services are commercial and program-based engagements for adults and organizations. We do not knowingly collect personal information from children under 13 through this website. If we learn such data was provided, we delete it promptly.

10. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete or restrict the processing of your personal information, and to object to certain uses. To exercise any right, contact the yard office at n.sorensen@bhelmlo.shop. We respond within the timeframes required by applicable law. Billing and regulated-facility records may be subject to mandatory retention that overrides deletion requests.

11. Third-Party Links

This site may link to carriers, facilities or partner sites. Their privacy practices are governed by their own policies, not this one.

12. International Visitors

BHELM operates from the United States. Information submitted to us is processed in the United States under U.S. law, which may differ from the laws of your jurisdiction.

13. Changes to This Policy

We may update this Policy as our services or the law change. The current version is always posted at www.bhelmlo.shop/privacy-policy; material changes will be flagged on this page.

14. Contact the Yard Office

BHELM LOGISTICS LLC
223 N 1250 W Ste 101, Centerville, UT 84014, United States
Email: n.sorensen@bhelmlo.shop
Phone: +1 (904) 920-0935